1. Items will be shipped within 1-3 business days after we verify your payment.
2. We will ship your item based on your address, so make sure it is correct.
3. The default choice of shipping normally ranges from 15-60 days to reach the destination, different countries arrived at different times!
4. Sometimes it would be longer because of the bad weather, a waste of time in customs clearance. Thus please wait patiently when you do not receive your item on time. If you don’t receive the item within 60 days, please contact us, and then we will help you track it.
5. In order to ensure you receive your goods tax free upon import, we will declare it as a lower value. This lower price does not reflect the total price you paid or the market value of the goods and may not apply to countries with different tariff rules. Any import charges or fees would be the buyer’s responsibility.
To reach us for support do e-mail us at firstname.lastname@example.org and we will reply as soon as possible.
Members of The Thunder Store are available to satisfy your needs in the best way we know how. After all our whole business was founded on the principle of spreading happiness, smiles and kindness. You can always expect the best from us.
What are your shipping charges?
Our shipping is free for 90 percent for the products!
Where is my order number?
The Order Number is included in your confirmation email – which we send immediately after your order is processed on our website.
How do I track my order?
For most of our orders, the shipping confirmation will be e-mailed to you at the time we send your package. Some of our orders come from 3rd party merchants and some of these merchants do not provide us with tracking numbers. Do not be hesitant about this process, we will be sure to get your product to you.
Don’t worry we are all about making people happy and we will make you happy too. Our hope is that you smile and make other people smile. In fact, we only provide items that have positive messages and are inspiring. You can expect positivity and inspiration from all of our The Thunder Store Gurus.